PeopleNet's New North American Service Network Makes System Repair More Efficient
Enables repairs to be done on the road as needed
MINNEAPOLIS, Oct. 26, 2009-PeopleNet® (www.peoplenetonline.com), a provider of innovative Internet-based and integrated onboard computing and mobile communications systems for effective fleet management, today announced its new North American Service Network of third-party service centers across North America that are certified to install and service PeopleNet systems. In making the announcement, Director of Technical Operations Tim Petersen said, "Our service network is all about making it easy for our customers to keep their fleets operationally efficient by enabling them to coordinate on-demand service work on PeopleNet units. Now they can schedule service at any of our 34 (and growing) reliable service centers across North America instead of having to wait until they return to their terminal or usual service center."
The service network will be available to all PeopleNet customers. However, those that join the PeopleNet Service Program for a nominal monthly fee per truck will have their PeopleNet repair labor costs covered. In addition, Service Program members will receive a five percent discount on installation and removal charges. They also receive priority appointments-within 48 hours for shop visits and within 72 hours for on-site visits. All billing goes through PeopleNet.
Petersen added that the company has developed a true partnership with service centers that comprise its North American Service Network to ensure a high standard of care for PeopleNet customers. "Our relationship goes well beyond a ‘suggested' list of service locations. These centers share our vision for streamlined resolution as much as possible-from billing to scheduling and quality of service."
For more information about PeopleNet's North American Service Network and its other products and services, call (888) 346-3486, or visit www.peoplenetonline.com.
About PeopleNet
PeopleNet is exclusively focused on providing innovative Internet-based and integrated onboard computing and mobile communications systems to improve North America's trucking industry's fleet management. Its products are used by nearly 1,500 truckload, LTL, private, and service fleets in the United States and Canada, including several Fortune 500 companies. Reputed for its customer-driven technological innovation, unparalleled flexibility, and proactive customer care, PeopleNet was the first major technology provider to offer Internet-based communications to the transportation industry 15 years ago. Since then, the company annually reinvests 100 percent of its profits into the business for aggressively developing new products that continue to improve fleet management. Industry recognition of the company's leadership includes: Inbound Logistics Top 100 Award; Food Logistics' 100 Top Technology Solutions and Service Providers; Frost & Sullivan Market Engineering Award; M2M Value Chain Award; Minnesota's Tekne Award; and Ernst & Young Entrepreneur of the Year Award. For more information about PeopleNet and its products, call (888) 346-3486, or visit www.peoplenetonline.com.
PeopleNet is a registered trademark of PeopleNet Communications Corporation. All other trademarks belong to their respective companies.
